The National Museum of Taiwan Literature has launched support for a smartphone-based tour guide app. Just download the easy-to-use "Popworld" app, select the NMTL pack, turn on Bluetooth, and tap “Start” and your smartphone will become a tour guide, automatically chiming in with images, text, and audio as you make your way through the exhibitions.
The English-language version makes use of AI technology developed by DeepMind, with a high-fidelity synthesized voice to make the experience feel more natural. The technology at work, in fact, comes from the same people that created AlphaGo, the AI that has beaten some of the best Go players in the world.
This smartphone-based guide is part of a nationwide push for "cultural equality" and accessible services. In 2017, the NMTL added sign-language video guides to their permanent exhibition "The 'Inner Being' of Taiwan Literature" to better serve hearing-impaired visitors. This new collection of English-language content now opens up more doors for foreign visitors.
The app also provides clear maps and information on other services that visitors may need, including parking, dining, breastfeeding facilities, bathrooms, souvenirs, and accessibility services. Thanks to this comprehensive suite of content in the palms of one’s hands, visitors can enjoy a more in-depth, freer journey through the world of Taiwanese literature.
In addition to this, the NMTL has also launched a chair-lending service for visitors — particularly older visitors — who might want to spend a little more time taking in the exhibits. Simply provide ID at the service desk and you will be provided with an easily portable chair that you can use inside the museum.